Support and contacts
Write or call us with any question about our apps, your orders or your account.
- User supportsupport@asset-kompany.uz
- Phone+998 88 644 20 20
- Working hoursMon–Fri, 10:00–19:00 (Tashkent, UTC+5)
- General enquiries and partnerships
- info@asset-kompany.uz
- Address
- 52-A-uy, Qoʻyliq 5 mavzesi, Xalqobod MFY, Sergeli District, Tashkent, Uzbekistan
Frequently asked questions
How do I delete my account?
In the app: Profile → Settings → Delete account. Without the app, email support. Details are on the account deletion page.
I received the wrong item or an expired product
Tell the courier on delivery or email support on the day of delivery, with a photo if possible. We will replace the item or refund it. See the Terms of Use.
An item was out of stock. What happens to my order?
We remove that item from the order, recalculate the total and send you a notification. If you paid online, the difference is refunded automatically to the same payment method.
Can I cancel my order?
Yes, in the app, while the order status is “New”. If you paid online, you get a full refund. Once we have started picking the order, you can cancel it through support.
What data do you keep, and who do you share it with?
Only what is needed for ordering and delivery. Bank card details never reach us. See the Privacy Policy.